Qualifications Profile

  • Exceptional capacity to multi-task: able to manage numerous tasks while providing superior patient care and maintaining prescription filling accuracy.
  • Management experience including supervising multiple stores, hiring, training and development of team.
  • Demonstrate ability to lead, and motivate pharmacy crew to provide the highest level of customer service.
  • Proficient interpersonal and communication skills.

Certifications & Licensure:

WA State Pharmacist license

WA State Pharmacist preceptor license

WA State CIP (Certified Immunization Pharmacist)

Professional Experience

GLOBAL PHARMACY, Kent, WA                                                                                                4/2017-Present

Co-Owner/Pharmacist

Supervise Pharmacy Technicians, Pharmacy Assistants. Responsibilities include maintaining a profitable business operation, hiring, training, appraising associate performance; and resolving customer complaints.

  • Planning marketing strategy, and growth initiatives for the brand-new pharmacy.
  • Fill customer prescriptions in a timely manner.
  • Maintain a clean and efficient Pharmacy department.
  • Ensure excellent customer service by Pharmacy associates.
  • Managing pharmacy expenses and payroll.
  • Managing employees’ benefits.
  • Managing business relations with pharmacy and non-pharmacy suppliers

EASTERN’S PHARMACY, Seattle, WA                                                                                        3/2014-Present

Co-Owner/PIC

Supervise Pharmacy Technicians, Pharmacy Assistants, and Front End manager. Responsibilities include maintaining a profitable business operation, hiring, training, appraising associate performance; and resolving customer complaints.

  • Fill customer prescriptions in a timely manner.
  • Maintain a clean and efficient Pharmacy department.
  • Ensure excellent customer service by Pharmacy associates.
  • Managing pharmacy expenses and payroll.
  • Managing employees’ benefits.
  • Managing business relations with pharmacy and non-pharmacy suppliers

Rite aid store #5260, Port Orchard, WA                                                                            3/2013–3/2014

Staff Pharmacist

  • Filling prescriptions for customers and patient counseling while providing excellent customer service.
  • Administering vaccinations to patients and providing other clinical services.
  • Supervising the work of ancillary help while on duty.
  • Interacting with physicians, health care providers and insurance companies on patient’s behalf.
  • Work closely with the Pharmacy Manager to improve overall customer experience.

Rite aid corporation – District 11207, Western WA                                                                  4/2009–3/2013

Pharmacy District Manager

Supervise Pharmacy Managers (27 stores) to operate an efficient pharmacy and execute against the district/company business plans/objectives to achieve sales, script growth, margin and profitability. Responsibilities include providing leadership and development for associates by communicating career opportunities, providing feedback and all required training.

  • Monitor and maintain proper compliance with all federal and state regulations including DEA, HIPAA, CIA, etc, and resolve any issues with noncompliance.
  • Conduct frequent store visits and complete pharmacy tour sheets to ensure stores are in compliance with all company standards of operations in the pharmacy.
  • Drive training and development of pharmacy managers, pharmacists, pharmacy interns, pharmacy technicians and ancillary personnel.
  • Participate in the recruitment, selection, hiring, and placement of pharmacists.
  • Execute all corporate marketing, merchandise and operation programs to drive sales, script growth and profits in all stores within the district.
  • Conduct annual performance appraisals for pharmacy managers and pharmacists.

Rite aid store #5260, Port Orchard, WA                                                                                                                                        2/2008-4/2009

Pharmacy Manager

Supervise Pharmacists, Pharmacy Technicians, Interns, and other pharmacy personnel. Responsibilities include maintaining company policies and WA state laws, hiring, training, appraising associate performance; and resolving customer complaints.

  • Fill customer prescriptions in a timely manner.
  • Maintain a clean and efficient Pharmacy department.
  • Ensure excellent customer service by Pharmacy associates.
  • Managing pharmacy expenses and payroll.

Rite aid store #5260, Port Orchard, WA                                                                                 3/2006-2/2008

Staff Pharmacist

  • Filling prescriptions for customers and patient counseling while providing excellent customer service.
  • Supervising the work of ancillary help while on duty.
  • Interacting with physicians, health care providers and insurance companies on patient’s behalf.
  • Work closely with the Pharmacy Manager to improve overall customer experience.

Rite aid store #5277, Lakewood, wa                                                                                                                         11/2005-3/2006

Graduate Pharmacist Intern

  • Assisting customers.
  • Retrieving and counting medications.
  • Entering patient and prescription data into computer and processing prescription through insurance.
  • Patient counseling.

Educational Background

Bachelor of Science in Pharmacy (2003)

University of Alexandria – Alexandria, Egypt

 

Foreign Pharmacy Graduate Equivalency Certification (2004)

National Association of Boards of Pharmacy – Mount Prospect, IL